Customer Care

FAQs

How do I choose my size?

Choose your usual clothing size and use our measurements guide for the best fit. If between sizes, size up.

When will my order arrive?

Orders are dispatched promptly, with delivery times varying by location. Tracking details are shared once shipped.

Can I return or exchange an item?

Yes, eligible unworn items may be returned or exchanged according to our returns policy.

How should I care for shapewear?

Wash shapewear gently in cold water, preferably by hand, and air-dry. Avoid bleach, ironing, and tumble-drying.

How can I contact customer care?

Contact our customer care team with your order number, and we’ll gladly help resolve your concern.

We’re Here

We’re here to help with sizing, orders, delivery, and returns.

Customer Care

Need help? We’re here for you.

Address

Hatfield

Hours

9am – 6pm